Who we are

Let us help you build a great shopping experience!

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BrandShop is the leading provider of branded digital commerce solutions for Fortune 1000 companies. Powering the growth of Brand Marketplaces, BrandShop fuses technology, design and fulfillment capabilities to streamline the way products are discovered and purchased.

We create complete digital commerce experiences reflecting your brand and your consumers' digital shopping expectations. We do this by utilizing the latest thinking and tools, recognizing that customers today expect an engaging, branded shopping experience from the initial search to the package receipt, with knowledgeable customer service every step of the way.

BrandShop envisions, builds, and delivers this experience end-to-end throughout our multiple facilities.

BrandShop was co-founded by Brian Martin and Reuben Hendell with a mission to disrupt the trillion dollar e-commerce industry by bringing direct consumer engagement and transactions back to primary brand-owned channels.

What we do

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  • The Brand Marketplace

    A Brand Marketplace delivers a brand’s best online shopping experience for its consumers by offering desktop, mobile and wearable destinations for discovering, researching and purchasing products directly from the brand. Through the development of Brand Marketplaces, BrandShop can provide a full array of technology, payments, customer service, logistic and demand generation capabilities to help brands bridge current gaps in the customer journey. A Brand Marketplace seamlessly connects consumers from engagement through product delivery.

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  • Strategy & Design

    We help our clients determine the best engagement, shopping, transaction and logistics experience for their customers and the right business model to support it. This means understanding your brand’s unique objectives, tailoring the best path for growth and crafting an immersive online shopping experience based on the appropriate solutions that exceed your consumer’s expectations.

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  • Demand Marketing

    Search and discovery are the most essential parts of digital commerce marketing and media. It is through these activities, across a myriad of media and engagement opportunities, where your consumers begin their online shopping journey. We provide unique and proprietary expertise to boost overall qualified site traffic, redirect consumers back to primary brand-owned channels and increase a brand’s visibility.

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  • Warehouse & Fulfillment

    Consumers want the product they ordered, shipped to them as promised. Accuracy and speed are critical. Our experienced logistics team and state of the art facilities can ensure a seamless fulfillment process from inventory storage and quality inspections to product shipping and returns. Our team works with you to help design and implement the most cost effective and brand effective logistics solution for today’s high cost omni-channel environment recognizing all available logistic assets and aspirations, and your brand’s consumer expectations.

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  • Client Success

    Communication and proactive involvement are critical to the success of our brand partnerships. With a wealth of combined experience, our group of highly skilled digital commerce specialists are dedicated to your brand’s success and growth. We understand the importance of BrandShop’s work for you and endeavor to partner with you to drive the highest levels of consumer engagement and sales growth with the highest standard of professional relationships.

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  • Brand Ambassadors

    We recognize that brand-specific customer service can make or break your customer’s brand experience and journey. Your brand is special, that is why you brought your digital commerce business to BrandShop. Your brand deserves and needs qualified front line consumer representatives who can effectively project your brand’s unique core message and values. Our Brand Ambassadors are highly trained to understand your brand and products so they can best represent it at critical moments in the discovery, shopping and buying journey.

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  • Technology

    From responsive desktop platforms to mobile apps and including components such as PCI compliant payment environments and content and order management, we work with brand partners to design develop, implement and maintain the technologies to support full-scale ecommerce operations. We are mobile fanatics and technology innovators who are constantly looking to improve the way products are discovered and purchased through the use of new and innovative technology.

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BrandShop benefits

  • Dedicated to scaling your online retail from inception to $100mm in sales.

  • End-to-end capabilities available on a complete or modular outsource basis.

  • In business for 20 years (as SureSource) and currently serving over 70 clients.

  • "Under one roof" accountability and speed.

Our clients

We work with top brands to help give their best consumers an even better experience.

Contact us

The world's most recognized brands work with BrandShop to provide an immersive online shopping experience for their best customers. What can we do for you?Let's get the discussion started

Connecticut
Headquarters

Times Square
Office

Chicago
Office

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