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What the job is:

BrandShop’s Sales Operations Manager is responsible for managing a variety of sales and business development initiatives. This position is focused on assisting the sales team and the company in winning new business.

What you’ll do:

  • Support biz dev leads through each stage of the RFx/proposal/pitch process towards the goal of winning new business, retaining existing clients, and cross-selling/up-selling existing clients on new BrandShop solutions
  • Build sales proposals utilizing input from all stakeholders and ensure that BrandShop’s products and solutions are clearly represented in a singular, cohesive voice
  • Define and manage the process for development of all RFx responses, proposals, and pitches
  • Act as the Project Manager in the development of RFx and proposals in partnership with Sales, Client Success, Subject Matter Experts and any third party partners to manage workstream and assign role/responsibilities across all required business units
  • Proactively highlight potential roadblocks to complete RFx and proposals within requested time frame and develop strategic plan to mitigate potential issues
  • Ensure BrandShop solutions match client needs and accurately represent our delivery capabilities
  • Champion the use of a standardized response plan, set processes, and maintain timelines for the response team to manage against
  • Present updates to management throughout the process of completing the RFx response
  • Accurately capture, aggregate, organize, and manage content in central repositories such as DropBox
  • Partner with SMEs to develop new content to fill information voids, communicate enhancements in product services to Sales, and manage ad-hoc requests for information as needed
  • Provide project based Salesforce.com support by managing weekly reporting and ensuring that all active engagements are kept up to date, and the status of each RFx is updated and maintained

The skills you’ll need to succeed:

  • 5 years of experience in a sales support/operational role, including working with cross-functional teams to effectively communicate and sell solutions to clients and prospects.
  • Strong analytical, project management, and communication skills
  • Ability to consistently, clearly, and professionally communicate to all levels within the company including peers, SMEs, and Senior Leadership.
  • Experience working in the e-commerce and technology industries
  • Ability to quickly problem solve and support the organization to develop solutions rather than focus on gaps
  • Ability to manage granular tasks and effectively communicate when others are not meeting proposal requirements and/or expectations
  • Strong meeting management and group process facilitation skills
  • Exceptional writing (particularly in the area of persuasive selling), editing, proofreading, and formatting skills
  • Attention to detail, commitment to quality and excellent organizational skills
  • A solid command of Microsoft Office applications

How you’ll spend your time:

  • 30% prepping RFx responses, proposals, and pitches
  • 30% collaborating with internal teams on solutions development
  • 30% engaging with clients and prospects to understand scope and requirements
  • 10% maintaining and managing processes, tracking in Salesforce, and reporting
  • Please enter a value between 0 and 1000000.
  • Accepted file types: pdf, doc, docx.
  • Accepted file types: pdf, doc, docx.
  • Applicant Terms & Conditions

    I certify that all information I have provided in order to apply for and secure employment with BrandShop is true, complete and correct to the best of my knowledge and made in good faith. I understand that, without limiting the “at-will” status of employment if hired, any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to either cancel further consideration of my application for employment, or, immediately discharge me from BrandShop’s service, whenever it is discovered.

    I expressly authorize, without reservation, BrandShop, BrandShop’s representatives, employees or agents to contact and obtain information from all references, employers, public agencies, licensing authorities, credit reporting agencies and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview.

    I authorize all educators, employers and references listed in this application to furnish SureSource with information regarding my education, employment history, or any other matter related to my application for employment.

    I hereby waive any and all rights and claims I may have regarding BrandShop, BrandShop’s agents, employees or representatives, for seeking, gathering, and using such information in the employment process and all other persons, corporations or organizations for furnishing such information about me.

    I understand that BrandShop does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state or federal law.

    I understand that my application remains current for only 30 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to reapply and fill out a new application.

    If I am hired, I understand that I am free to resign at any time, with our without cause and without prior notice and the employer reserves the same right to terminate my employment relationship at any time, with or without cause, and without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of SureSource is authorized to make any assurances to the contrary and that no implied, oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the BrandShop’s president. In the event of my employment, I will comply with all rules, policies, and procedures as set forth in the employee handbook and other communications to employees.

    I also understand that a positive and properly administered drug test for controlled substances or refusal to submit to a drug test is grounds for denial of employment or immediate termination of employment.

    I also understand that if I am hired, I will be required to provide proof of identity and legal authority to work in the United States and that federal immigration laws require me to complete a form I-9 in this regard.

    Equal Employment Opportunity

    Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. We are an equal opportunity employer actively supporting workplace diversity. Employment decisions are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or any other characteristic protected under law. As part of our commitment to a safe work environment, BrandShop conducts pre-employment drug testing.

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